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FAQ's

HOW DO I ORDER ON KADEWOMEN.COM?

TO MAKE A PURCHASE ON OUR SITE, SELECT CATEGORIES TO SHOP FROM THE MENU IN THE TOP LEFT CORNER OF THE PAGE. SIMPLY CLICK ON THE ITEM YOU'D LIKE TO PURCHASE AND ADD TO CART. WHEN YOU ARE READY TO COMPLETE YOUR PURCHASE, SELECT YOUR CART IN THE RIGHT HAND TOP CORNER OF THE PAGE WHERE YOU'LL BE ABLE TO CHECKOUT.

FOLLOW THE INSTRUCTIONS AT THE CHECKOUT TO COMPLETE YOUR ORDER. ONCE YOUR ORDER HAS BEEN PLACED, WE WILL SEND A CONFIRMATION E-MAIL. IF YOU HAVE NOT RECEIVED YOUR CONFIRMATION E-MAIL WITHIN 2 HOURS, PLEASE CONTACT US AT INFO@KADEWOMEN.CO.UK.

AS SOON AS YOUR ORDER HAS BEEN DISPATCHED FROM OUR WAREHOUSE, WE WILL NOTIFY YOU VIA. E-MAIL.

FOR RETURN AND REFUND INFORMATION, PLEASE VISIT THE RETURNS SECTION AT THE BOTTOM OF OUR WEBSITE.

 

WHAT PAYMENT METHODS DO YOU OFFER?

KADEWOMEN.COM ACCEPTS THE BELOW PAYMENT METHODS:

CREDIT/DEBIT CARD: VISA, MASTERCARD, AMERICAN EXPRESS, VISA ELECTRON

OTHER: PAYPAL, APPLE PAY, KLARNA

EVERY PURCHASE IS MADE WITH MAXIMUM SECURITY. TO SAFEGUARD YOUR DETAILS YOU WILL ALWAYS BE ASKED TO ENTER YOUR CVV CODE FOR EVERY ORDER, EVEN IF YOU HAVE SAVED YOUR CARD DETAILS TO YOUR KADE ACCOUNT.

 

DO YOU HAVE DISCOUNT CODES?

WE OFFER 10% OFF YOUR FIRST ORDER IF YOU SIGN UP TO OUR E-MAIL NEWSLETTER, PLEASE ENTER YOUR E-MAIL INTO THE POP-UP FORM ON OUR HOME PAGE. YOU WILL THEN BE E-MAILED YOUR DISCOUNT CODE.

 

CAN I CANCEL MY ORDER?

ONCE YOUR ORDER HAS BEEN PLACED YOU CANNOT AMEND YOUR ORDER ON OUR SITE. YOU CAN AMEND YOUR ORDER BY E-MAILING US WITHIN 24 HOURS OF PLACING YOUR ORDER AT INFO@KADEWOMEN.CO.UK